Dive operator uses new review system
In order to deliver the best service they can, Emperor Divers has launched Feefo, an independent review system, which is already used by many well know high street brands.
Feefo contacts guests on behalf of the company to request their help in assessing their recent diving holiday experience.
While TripAdvisor may be the best known review site, Feefo is an easy way for genuine Emperor guests to provide anonymous feedback on their experience with Emperor Divers.
“We feel that allowing people to share their experiences, whatever they may be, is a positive way for us to learn from comments and make improvements where possible. Also our team really appreciate it when our guests use Feefo to say thanks for a good experience,” said Mike Braun, General Manager at Emperor Divers.
Emperor Divers currently has a 100% ‘excellent’ and ‘good’ Feefo rating from their guests.
Check out Emperor Divers’ Feefo feedback here.
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